1. General Information

At Hoka Home, we strive to deliver your purchases promptly and securely. This Shipping Policy outlines our shipping procedures, including costs, timeframes, and international shipping details.

2. Shipping Destinations

We ship products to [List of Countries/Regions You Ship To]. If your location is not listed, please contact us at [Your Contact Email] to see if special arrangements can be made.

3. Processing Time

• Orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation.
• You will receive a notification once your order has been shipped.

4. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the destination, shipping method selected, and the size and weight of your order.

5. Delivery Timeframes

Estimated delivery times are as follows:

• Standard Shipping: [X-Y] business days
• Express Shipping: [X-Y] business days
• Overnight Shipping: [Next business day] (if ordered before [Time Cutoff])

Please note that these are estimated timeframes, and actual delivery may vary based on factors beyond our control, such as carrier delays or customs processing.

6. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your order. You can use this tracking information to monitor your shipment’s progress.

7. International Shipping

For international orders:

• Delivery times vary by destination and are subject to customs processing.
• Import duties, taxes, and other charges may apply and are the responsibility of the recipient.
• We recommend checking with your country’s customs office for details on potential charges before placing your order.

8. Shipping Restrictions

Certain items may have restrictions due to size, weight, or regulatory requirements. We will notify you if an item cannot be shipped to your location.

9. Lost or Damaged Shipments

• Lost Shipments: If your package is lost in transit, please contact us at [Your Contact Email], and we will work with the carrier to resolve the issue.
• Damaged Shipments: If your order arrives damaged, please contact us immediately with photos of the damage, and we will arrange for a replacement or refund.

10. Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us as soon as possible to correct it.

11. Contact Us

If you have any questions about our Shipping Policy, please contact us at: